Office of Student Services
and Instructional Support

Location: LHO Spearman Technology Building, TECH 150

Phone: 713.313-1860, or -1872

Professor and Assistant Dean for Student Services and Instructional Support
TECH 150 | (713) 313.7778
desiree.jackson@tsu.edu
Curriculum Vitae
Administrative Assistant for Student Services and Instructional Support
TECH 150 | (713) 313.1860
tioka.freeman@tsu.edu
Academic Advisor
SB 157 | (713) 313.7172
HudsonS@TSU.EDU
Academic Advisor
TECH 150 | (713) 313.7753
joy.warner@tsu.edu

In support of the University’s mission to provide quality education and services to students, the Office of Student Services and Instructional Support  (OSSIS) oversees a diverse array of programs related to student registration, advisement, and mentoring.

Portfolio of activities

Student Services

  • Resolving registration issues
  • Processing of student academic forms
  • Providing students with information about COSET academic curricula
  • Providing referrals for student advisement
  • Providing referrals for student financial aid issues
  • Providing a forum for addressing student concerns
  • Dissemination of information regarding COSET departments
  • Student recruitment into the degree programs of the COSET
  • Providing scholarships
  • Providing information for external scholarships, internships, summer programs and other student opportunities

Instructional Support

  • Provides oversight for classroom audiovisual teaching aids
  • Assists instructors and students with Blackboard
  • Provides support to faculty for selection and utilization of instructional technology.

To change the academic culture of the College, the Office of Student Services and Instructional Support was established. The office is overseen by an Assistant Dean, Desirée Jackson, Ph.D. who is assisted by an Administrative Assistant, Ms. Tioka Freeman. OSSIS serves the College of Science, Engineering and Technology in multiple ways. The office is responsible for approximately 1600 majors, undergraduate and graduate, in a given semester.

Under the umbrella of Student Services, this office is responsible for:

  • Resolving issues with student registration;
  • Resolution of student academic disputes;
  • Providing resources or referrals for tutorial services;
  • Assisting answering financial aid questions;
  • Processing of student academic documents;
  • Processing of COSET scholarships; referrals for academic advisement;
  • Recruitment of freshmen majors and transfer students; orientation of incoming students;
  • Preparation for student events such as award ceremonies, career days, majors fair for current and prospective students.
  • Facilitation of student interactions with recruiters from graduate and professional programs and/or companies seeking interns or hires.

Since its implementation in 2009, the staff has increased to include two Academic Advisors, Mrs. Sharon Hudson and Ms. Joy Warner, who brings with them a plethora of advisement skills to help students recognize and achieve their educational goals. OSSIS advisors are readily available to help students examine school programs, recognize their academic strengths and selecting a major. The advisors work closely with professors and other university administrators and stay up-to-date on program changes. OSSIS advisors are responsible for providing educational guidance and assistance for students by planning schedules, recommending courses and determining appropriate education solutions for different types of students. OSSIS advisors follow through and track the advancement of students up to graduation. Additionally, OSSIS advisors provide case management to students who do not meet local educational requirements. OSSIS advisors also provide assistance for at-risk students.

Orientation and retention of COSET majors is a main focus. Through the COSET 101 meetings, students receive continuous reinforcement of skills to make them successful in their studies. The students are encouraged to attend monthly seminars on study skills, time management, library resources, graduation expectations and career placement and internships. Additionally, Midterm Madness and Finals Frenzy events have been implemented to encourage students to meet with faculty and peer tutors and make adequate preparations for important exams.

Under the umbrella of Instructional Support, this office provides oversight to the instructional technology within the College. Specifically, some 40+ projectors used in the TSU Science Center lecture halls and lab classrooms for classroom instruction; document projectors used in the lecture halls; audio systems housed in lecture halls and the accompanying accessories and equipment. Additionally, there are many computer laboratories housed in the College which also receive service through OSSIS.

COSET faculty receives support through OSSIS to identify and effectively utilize technology to enhance classroom instruction. Workshops scheduled through OSSIS give faculty hands-on instruction in aspects of the Blackboard course platform used by the University.

For additional information please contact us at:

College of Science and Technology
Texas Southern University
Office of Student Services and Instructional Support
3100 Cleburne Avenue * Houston Texas 77004
Tel: 713-313-1872

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